Privacy Policy

Thank You for Choosing Banner Studio!

We truly appreciate your order and trust in Banner Studio.

At Banner Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order, request a quotation, upload artwork or contact us.

Information We Collect

When you register for our services, information you provide to us.

  • Full name.
  • Business or company name.
  • Billing address.
  • Delivery address.
  • Email address.
  • Telephone number, where provided.
  • Order details.
  • Payment and transaction information.
  • Artwork and files submitted for printing.
  • Messages, enquiries and other information you provide to us.

How We Use Your Information

  • Process and fulfil your orders.
  • Produce and deliver your printed Products.
  • Process payments.
  • Communicate with you about your order.
  • Provide customer support.
  • Respond to enquiries.
  • Send order confirmations and delivery updates.
  • Provide tracking information.
  • Review and prepare artwork.
  • Improve our website, products, and services.
  • To request feedback.
  • To send marketing and promotional communications.
  • Maintain website security.
  • Keep appropriate business records.
  • To post testimonials.

(We may use customer testimonials on our website, social media, or other marketing materials. If a testimonial includes your name or other personal information, we will ask for your permission before using it.

If you would like us to change or remove your testimonial, please contact us with your name and details of the testimonial, and we will review your request)

Payment Information

Payments made through our website may be processed by third-party payment providers.

Where applicable, your payment details may be handled directly by the relevant payment provider rather than being stored by Banner Studio.
We do not intend to store complete payment card details on our own systems.

Payment providers may process your information in accordance with their own privacy policies and terms.

Will Your Information Be Shared With Anyone?

We may share relevant information with trusted third parties where necessary to operate our business and fulfil your order.

These may include:

  • Performance of a Contract.
  • Payment service providers.
  • Courier and delivery companies.
  • IT and technical services.
  • Website analytics.
  • Customer services.
  • Legal Obligations.
  • Accountants and legal advisers.

We only share information where there is a legitimate reason to do so and, where appropriate, only the information necessary for the relevant purpose.

How long we use personal data for

We keep your information only as long as necessary.

If we no longer need your information for a valid business purpose, we will delete it.

How We Keep Your Personal Information Secure

We use appropriate technical and organizational security measures.

Although we take reasonable steps to protect your personal information, no electronic transmission or storage system is 100% secure. Therefore, we cannot guarantee absolute security. Any transmission of personal information is at your own risk.

Your Privacy Rights

You have rights regarding access, correction, deletion, and control of your data.

You have rights including access, correction, erasure, restriction, data portability, and objection to processing. Requests can be made using the contact details below and will be handled in accordance with applicable laws.

You may withdraw consent at any time, without affecting the lawfulness of prior processing.

Children’s Privacy

We do not knowingly collect or market data from children under the age of 18. If we learn that personal data from users under 18 has been collected, we delete the data.

If you believe that a child has provided personal information to us unnecessarily, please contact us at info@bannerstudio.co.uk.

Do-Not-Track

Currently, we do not respond to Do-Not-Track (DNT) browser signals, as no standard has been finalized. If this changes, we will update this notice accordingly.

Contact Us

Email: info@bannerstudio.co.uk